Who we are

The Skulpt app is run by Skulpt Online Coaching (Shane Parsons) for the athletes we coach. We decide what happens to your information, which makes us the controller under UK data protection law. You can reach us at shane@skulptonlinecoaching.co.uk.

AW Media builds and looks after the app for us. They only handle your information to run it, on our instructions.

What we keep

• Your account: your name, email address, password (stored scrambled, nobody can read it), and anything you add to your profile, such as a picture, date of birth, height and sex.
• Your training: your plan, the sessions you do, how they felt, your notes, your thresholds and test results, your races, and any photos you add to a session or race.
• Your health and body: weigh-ins, your morning check (sleep, resting heart rate and how you feel), your weekly check in answers, and the progress photos you send with them.
• Your food: your targets, meal plans, what you like, what you cannot eat, and meals you tick off.
• Your questionnaire: the answers you gave before you started, including your training background, injuries and food.
• Messages: what you and your coach send each other in the app, including photos and videos, and anything you send to support.
• Keeping it safe: when you sign in, from which internet address, and who has looked at your check in photos and attachments, so that question can always be answered.
• Notifications: if you turn them on, the code your phone or browser gives us to reach it.

Some of this is health information, which the law treats as special category data. We only keep it because you agree to it when you start, and only to coach you.

What we use it for

To coach you: writing and adjusting your plan, setting your food, reading your check ins, talking to you, and sending you notifications you have asked for. Nothing else.

We do not sell your information, show you adverts, or track you across other apps or websites. The app has no analytics or advertising tools in it.

Who else sees it

• Your coach at Skulpt, and the owner, Shane.
• AW Media, who build and run the app for us.
• 20i, who host the app and its email on servers in the UK.
• Apple and Google, only to deliver a notification to your phone. A notification never says what a message says, only that there is one.
• Anthropic, only when your coach types a change to your plan or food in plain words. Your coach's words and the shape of your plan are sent to read them. Names are taken out first, and no photos, check ins or messages are ever sent.

How long we keep it

For as long as we are coaching you. If you delete your account, it closes straight away and everything in it is erased for good 30 days later. The 30 days are there so a mistake can be put right. Our backups are kept for 14 days, so it is gone from those too within two weeks of being erased.

Your rights

You can ask for a copy of what we hold about you, ask us to correct it, to delete it, to stop using it or to hand it over to you or someone else. You can take back your agreement to us keeping your health information at any time, though we will not be able to coach you through the app without it. Email us and we will sort it.

You can delete your account yourself in the app, under You, at the bottom. How that works is on the delete your account page.

If you are not happy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Who the app is for

Skulpt accounts are for adults we coach. You cannot sign up in the app; your coach sets your account up.

Changes

If this changes, the date at the top will change with it, and anything that matters will be told to you in the app.